Delete your Goodness account
You can permanently remove access to your Goodness BookKeeper account and anonymize its personal data.
Delete your account in the app
- Sign in to your Goodness BookKeeper account.
- Open your profile or account settings.
- Choose Delete my account and confirm the request.
- Your deletion request will be scheduled immediately.
Six-hour cancellation period
Your account is anonymized six hours after you request deletion. If you sign in again during those six hours, the pending deletion request is cancelled and your account remains active. You can submit a new deletion request whenever you are ready.
If you cannot access the app
Email us from the address registered to your account and ask us to delete it. Include the words “account deletion” in the subject. We may ask you to verify ownership before processing the request.
Deletion support: [email protected]
What happens to your data
When deletion is completed:
- Your name, email address, phone number, profile image, and sign-in credentials are removed.
- Your active sessions, password-reset requests, and store memberships are removed.
- Your account is disabled permanently and can no longer be used to sign in.
We may retain records that are required for legal, accounting, fraud-prevention, or security purposes. Personal account fields are anonymized, and retained business records are not used to restore access to the deleted account.